Verify, that driver is installed properly. Second level steps: Go to System's hardware manager and locate your connected USB device. I am a IT technician and this baffled me and it's not on the internet so it took a while to work out. Switch off UAC (User Account Control) in System's control panel 'User Accounts' (Vista, Windows 7) Click on the 'Reset Device' button at the bottom of i1Profiler's home page. Please check your wifi / mobile data connection and verify that it is working properly. There's no visual of the scan so make sure the windows box is closed and don't open it till the timer is up. My iDisplay app is not updating properly in my phone. It should now say attempted to run blah blah now the issue is the scan can take 15 minutes so click this and wait for 15 minutes. type the following schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser" 5. The problem is the compatibility scan doesn't repeat so you have to manualy run it by doing the following:Ĥ. Open Revo and uninstall iDisplay in Revo and select advanced (This will make sure there is absoulutely no trace.) Ensure that both the mobile device with iDisplay app and the computer with iDisplay Desktop are in one WiFi. If an i1Profiler user is receiving an i1Display not found or i1Pro not found message when they. iDisplay cannot connect to my Windows computer. This is an issue that I recently resolved so I thought I would share it around seeing as no one helped me and that it's not actually online :( Hope I helped! As seen here Customer cannot connect their device to i1Profiler software.